SMS is the perfect tool to establish interaction with institutional customers quickly and effectively. Text messaging is the ideal channel for enterprises and these are its benefits:
- Text messages are more likely to be read than other messages such as email.
- Text messages are immediate.
- Almost anyone can receive a text message, because almost everyone has at least one cell phone (even if it’s not a smartphone).
- Text messages don’t require an Internet connection.
- It is free to receive a text message
- Text messages are ideal for sharing short and accurate information at a low cost between an institution and the various people who interact with it.
Recognizing the need for text messages, Tedexis provides a service that allows companies from different industries to implement SMS for different uses and purposes:
- For financial institutions, SMS allows users to receive on their cell phone financial operations in a secure manner, and see balance information and transactions of their accounts.
- In the healthcare industry, a text message can guide and advice policyholders facing a health emergency provide guidance at the time of emergency, and provide information on where the nearest medical attention is located.
- It allows transactions such as the deployment of payments and remittances using the mobile channel as an enabler in an easy and simple process for the customer. SMS allows different types of transactions such as transfer between individuals (P2P), transactions between a person and a business (P2B), business to business (B2B), or overnment to person (G2P).
- The possibility of major processes and communication to the mobile world, complementing traditional communication channels, and improving communication between customers.