Omnichannel platform

Unify WhatsApp, Instagram,
Messenger, Chatbots and more

Forget about using different Apps to chat with your clients.
¡Centraliza todo con Tedexis!

Improve your business communication with our
omnichannel platform.
Manage your customers, tickets, products, sales, and more.

Improve the most important satisfaction, marketing and sales metrics

1.3x

more sales

<1 min.

First response time

+75%

best prospected leads

60%

cases closed by chatbot

98%

cases closed on first contact

Automate your conversations and give super powers to your chats

Omnichannel chat

Unify chats from WhatsApp, Instagram, Messenger and more into a single conversation thread. Get a 360 view of your clients without missing anything.

Chatbots

Create chatbots for all your channels quickly. Do them for different days and time ranges so that they respond in all situations.

Massive campaigns

Send message templates to the desired numbers in your database. Send offers, exclusive promotions or updates to your customers.

Access a free Demo

BENEFITS

Beneficios - Securitec

Omnichannel

It allows you to manage interactions with customers through multiple channels (email, chat, social networks) from our platform.

Multiagent:

Functionality that allows multiple agents to handle customer interactions simultaneously within the Tickted tool.

Chatbot:

Herramienta automatizada en Tickted que gestiona conversaciones iniciales con clientes, resolviendo consultas comunes sin intervención humana.

Integraciones:

Tickted capabilities to connect and synchronize with other systems or platforms, facilitating a continuous workflow.

Supervisión:

Tickted function to monitor agent activities and performance in real time, ensuring service quality.

Enrutamiento:

Tickted mechanism to automatically direct customer queries to the most appropriate agent or department, optimizing the response.

SOLUTIONS

Atención al cliente

Improve your response times, close cases automatically with chatbot and route the most difficult queries to your service agents. 24×7 with Ticker chatbots.

Sales

From prospecting with chatbots to pass better leads to your agents, to automating your payment processes through the channels your clients use most.

Marketing

Improve the opening and conversion rate with the channels with the most interaction by people. Send massive campaigns via WhatsApp or automate your communications by integrating it with your CRM.

Technical support

Provide technical support through the channels your customers use. Do it 24x7 with chatbots that answer frequently asked questions, FAQs and route level 2 or 3 cases to specialized agents.

CHANNELS

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