FAQ
frequent questions
In our Frequently Asked Questions section, you will find quick answers to the most common questions about our solutions and services. This section covers a wide range of topics, from basic setup and usage to technical troubleshooting. The FAQs are organized intuitively so that you can easily find the information you need and resolve your questions instantly.
What is Tedexis and what does it do?
Tedexis is a company specializing in mobile solutions, SMS messaging, and digital channel management for businesses in Latin America.
What services do they offer?
Tedexis provides bulk SMS messaging, mobile authentication, transactional notifications, and omnichannel communication solutions.
What industries does Tedexis work in?
Its solutions are aimed at sectors such as banking, telecommunications, retail, insurance, and companies that require effective communication with their customers.
How can I integrate your solutions into my company?
Tedexis offers customized APIs and platforms that make it easy to integrate its solutions into CRM, ERP, and mobile applications.
Do you operate throughout Latin America?
Yes, Tedexis has a presence in several countries in the region and offers solutions tailored to each local market.
How do you ensure security in your messaging solutions?
Tedexis implements advanced security protocols, data encryption, and user authentication to ensure information protection.
Do you offer technical support for your customers?
Yes, the company has a dedicated support team available to assist with the configuration, integration, and operation of its solutions.
Can Tedexis messaging solutions be customized?
Yes, Tedexis offers customization options for its services to suit the specific needs of each company and sector.
How does Tedexis help improve customer experience?
Through efficient, real-time communication, Tedexis enables companies to interact with their customers quickly and effectively.
Do you offer free trials of your services?
Depending on the service and volume required, Tedexis can offer trials or demonstrations for companies to evaluate its platform.
