Tedexis Seguros enables insurance companies and their partners implement the use of the mobile channel quickly and easily and the SMS online like one of the best tools.
This makes it possible to provide more direct access to services normally provided by other channels, greater reach among the insurers involved, and Access to new business areas not previously considered.
A better communication between the network of partners and customers can be achieved. As well as significant cost reductions in a short period of time, generating a rapid return on investments, and reaching acceleration in the core processes of the organization.
The mobile channel complements the traditional channels of communication between insurers and their stakeholders, reinforcing the attention through offices, fixed telephone and Internet Service. This allows the channel to extend most services almost to the entire population, thanks to the unique attributes of the mobile channel.
Why trust the mobile channel?
- It is interactive.
- It is immediate.
- It is personal.
- It is massive.
Interrelation
Customer:
– Quick access to information.
– Reduced time attendance.
– Better service.
– Reduction of time for reimbursements.
Broker:
- Quick access to information.
- Better communication with insurer.
- Better service for the final customer.
- Decreased fraud.
Service provider:
- Improved process for insurer.
- Better service for the final customer.
- Reduced collection time.
Insurance company:
- Cost Reduction.
- More agile core processes.
- Better communication with stakeholders.
- Increased customer loyalty.
Benefits:
Thanks to our extensive experience in terms of solutions, the number of successful implementations, and the nature of our platform technology, Tedexis is the ideal partner to implement the service to the needs of the company and its customers. Using appropriate technologies according to each phase, Tedexis provides solutions that address every need obtaining short term results and delivering immediate benefits to internal and external customers.
The use of mobile services brings benefits to the entire ecosystem, a win-win situation where immediate benefits are generated for all stakeholders, facilitating the rapid development and acceptance of services. Besides benefiting Insurers, this medium offers advantages to brokers and agents, to service providers such as clinics, hospitals, garages, and especially to the final customer.
Through this channel a new segment can be reached: the middle and lower layers of the pyramid, since costs to provide a service are much more accessible. Tedexis Seguros allows insurance companies to create their own products and strategies to reach directly this potential market.
