SMS campaigns are the perfect tool for establishing interaction with institutional customers quickly and efficiently. For financial institutions, the SMS allows users to safely receive on their cell phone their financial operations and transactions of their accounts.
In the healthcare industry, SMS campaigns can guide their insured during a health emergency, provide guidance and information on where to find the nearest medical center.
Financial institutions allow transactions such as payments and remittances using the mobile channel as a facilitator in an easy and simple process for the customer. SMS allows different types of transactions, such as transfer between individuals (P2P), transactions between a person and a business (P2B), between businesses (B2B), and government-to-person (G2P).
The channel provides the ability to have control of key processes and communication with the mobile world to complement traditional communication channels, and improve communication with customers.
The SMS is a type of mobile communication, which together has the following components:
– SMS Platform: manages communication between companies and all persons related to it. The platform consists of different applications, they are used according to the specific needs of the company, and they allow communication with mobile operators through our gateway that allows customers to receive SMS.
– Mobile Applications: Tedexis has developed specialized applications for major mobile operating systems that meet the needs of customers.
– TextCenter: is an application that lets you send text messages quickly and easily (SMS). TextCenter offers companies the ability regardless of size and budget-to expand the services offered to its customers and partners to allow the use of the mobile channel to meet the basic needs of communication, maximizing the capabilities and benefits of this channel.
– Mobile Web: Customers can access a wide range of services and information through their cell phones using the mobile data connection. The purpose of these sites is to provide basic services of a traditional website leveraged by mobility.
