SMS or Short Message Service is a mobile phone service that allows sending short messages, or SMS and texts, between mobile phones or between an application and a mobile phone. But, do you really know what is SMS for enterprises?
In today’s world, this is a very useful tool for businesses of virtually all areas. The SMS communication channel has a lot of benefits for enterprises, it is ideal for sharing short and accurate information at a low cost between an institution and the various people who interact with it.
Many Latin American companies can take advantage of mobile carriers and aggregators to establish more effective communications with their customers or to their employees. Companies that have not yet realized what is SMS and its scope, can start right using this tool that will provide multiple benefits.
Tedexis provides SMS service supported by a strong platform, as well as a strong network with most mobile operators in Latin American.
Some of the benefits of the SMS communication channel for enterprises:
- SMS is more likely to be read than other messages such as email.
- It is immediate.
- Almost anyone can receive a text message, because almost everyone has at least one cell phone (even if it’s not a smartphone).
- SMS doesn’t require an Internet connection.
- It is free to receive a text message in most countries.
The use of this marketing channel has additional benefits such as:
- Decreased invasiveness compared with other mechanisms such as voice calls.
- It is easier to measure the results of campaigns.
- The SMS Enterprise leverages the capabilities of mobile devices (such as calls, email) for customers to interact.
